Exploring the Pros and Cons of Choosing Nuance DAX vs. DeepScribe vs. Human Scribe

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May 21, 2023

Exploring the Pros and Cons of Choosing Nuance DAX vs. DeepScribe vs. Human Scribe

Time and again, electronic health records have been linked with documentation burden resulting in physician burnout. This is due to the fact that physicians are spending excessive time documenting patient visits as compared to time providing direct patient care. Human scribes and technology are the two methods available to significantly reduce the time spent documenting visits and ensure that patients receive high quality care.

Let us in the blog post explore what the Nuance DAX, DeepScribe and Human scribes are and the pros and cons of choosing these scribing solutions.

What is Nuance DAX and how does it work?

Nuance DAX is a technological solution that helps physicians improve efficiency and provide the best patient care possible. Nuance DAX is an AI-powered voice-enabled system that captures physician-patient conversations and automatically converts them into clinical notes. These machine-generated notes are sent through a human review process to ensure accuracy and quality. In short, Nuance DAX automates the clinical documentation process.

The pros and cons of Nuance DAX


  1. It saves time and reduces the physician's cognitive workload of putting in information and notes.

  2. It strengthens physician-patient relationships and interactions as physicians are relieved of the task of constant note taking.

  3. It facilitates ease of use. Even older physicians benefited as younger physicians did.


  1. Lacks accuracy. It is not fully automated as it claims because it uses human quality reviewers to review the AI generated reports to check for accuracy and quality.

  2. Takes time and effort for complete implementation. Medical practices take even four to six months to get Nuance DAX the way they want them.

  3. Doesn't interface well with EHRs, especially in terms of how it creates notes and inputs it.

What is DeepScribe and how does it work?

DeepScribe is an AI-based technology that eliminates the need for manual note taking. DeepScribe is yet another AI-powered medical scribe that captures physician-patient conversations in real-time and summarizes them straight into EHRs. The main goal of this AI-based system is to allow physicians to focus on providing patient-centered care and not on documenting the visit.

The pros and cons of DeepScribe


  1. It captures natural patient conversations and uploads seamlessly into the EHR.

  2. Helps physicians save time on documentation and complete other tasks needed or spend some quality time with family.

  3. Easy to use.


  1. Sometimes turns off during recording if the physician tries to access the EHR.

  2. It can misinterpret interactions or fail to pick complex medical conversations when multiple persons are present in the exam room.

  3. No accuracy of notes. It lacks contextual interpretation and accurate summarization.

What is a human scribe and how does it work?

A human scribe is a trained professional who performs patient documentation and administrative tasks on behalf of a physician. Typically, they record physician-patient interactions during clinical visits in real-time into EHRs. By handling most of the note taking and documentation tasks, they allow physicians to solely focus on providing patient-centered care.

The pros and cons of human scribe


  1. A human scribe takes over and manages the EHR freeing up the physician for more face-to-face time, thus improving physician-patient relationships.

  2. Human scribes improve physician productivity by allowing them to see 5 to 8 more patients per day, which boosts practice revenue.

  3. Human scribes increase physician satisfaction with improved chart quality and accuracy.


  1. Human scribes require additional investment but remember they do pay off significantly in the long run.

Final thoughts

The rising EHR documentation demands and reduced time spent with patients led to the development of several useful modalities to lessen their workload and refocus their attention on patients. The use of Nuance DAX, DeepScribe, and the human scribes are a few documentation assistance options to maximize time with patients and improve quality of care. But the overarching goal of all three options is to lighten the administrative burden imposed on physicians and facilitate patient-centered communication. So, whether you choose Nuance DAX or DeepScribe or Human scribes purely depends on your practice and its needs. However, if you are intending to choose the human scribes considering the accuracy and quality of notes that trained professionals can provide get in touch with Scribe4Me today. We have a pool of certified medical scribes who can help ensure that all notes are accurate, complete and relevant, thus improving the overall quality of care.

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